Chorakukan takes the utmost care and strictly manages the personal information of its customers.
In addition, we have established the following regulations regarding the operation of personal information.

Personal information" herein refers to your name, gender, age or date of birth, address, telephone number e-mail address, and other information specific to you.

Handling of Personal Information

1. Collection of Personal Information

We may ask you to register your personal information when you use our SURPIS.
In such cases, we ask that you confirm the purpose for which the information will be used and give your consent before registering.
Personal information registered by customers will be strictly managed by our company to prevent leakage, loss, or destruction due to unauthorized access.

Purpose of collection and use

Personal information registered by customers will be used for the following purposes

*Contact in response to customer inquiries, such as exchange of information, etc.
*When it is necessary to contact the customer for other reasons, etc.

About Cookies

Cookies are pieces of information that are sent and received between the web server and the browser of each customer who visits a web site, which makes it possible to identify the customer's browser. Cookies allow us to obtain information such as the number of times your browser has visited a website and the pages you have visited,
Chorakukan will use this information to compile and analyze it in order to provide better customer service.
Cookies used on this website will not be used for any purpose other than those described above. The information collected through cookies does not contain any "information that can identify an individual customer".

Google Privacy Policy (external link)

If you do not wish to receive cookie information, you can set your browser to refuse cookies. Please contact the manufacturer of the software for information on how to configure your browser settings.
Please note that if the cookie function does not work, you may not be able to use some functions such as the inquiry form.

4. disclosure and provision of information

We will not disclose or provide your registered personal information to any third party, except in the following cases

When it is necessary to disclose or provide the information due to a request from a public agency such as a police officer.
*When disclosure or provision of information is necessary due to the application of the law

5. disclosure, correction, deletion of personal information and inquiries

For disclosure, correction, or deletion of your personal information, or for questions or inquiries,
Please contact the main building (11:00-20:00, excluding year-end and New Year holidays).
When inquiring about personal information, please confirm that you are the person whose information you have registered.
Please understand that we may check your application.

6. information management

In order to prevent leakage, loss, damage, falsification, etc., of registered personal information, a person responsible for its management will be appointed and the necessary measures will be implemented.
In addition, personal information is strictly controlled to prevent unauthorized access.

7. future policy

We will conduct periodic audits of the implementation of the following policies, and will continue to review and improve their content as needed.

8. link to

Our website may contain links to external sites such as those of related companies. Please contact us regarding the protection of personal information on such external sites,
We assume no responsibility. Please direct any comments or inquiries about external sites directly to the contact person for that site.

9. contact information

If you have any questions about your own personal information or other inquiries, please contact us at

Chorakukan Corporation
E-mail address: front@chourakukan.co.jp
Hours: 11:00 - 20:00 (except for year-end and New Year holidays; please allow 2-3 days for a response)

Use of Photography, Images, and Other Materials at Chorakukan

Personal photography (non-commercial, non-commercial photography)

In principle, no special permission is required for guests using the hotel's café, restaurant, hotel, etc.
However, we may refuse to allow you to take pictures if we judge that it would inconvenience other visitors. Please understand this in advance.

Please note that we do not permit the following types of photography or its publication without prior permission.
　 Please contact us in advance for rates for the following types of photography.

Filming with SLR cameras outside of the seating area (on the floor, etc.) / Shooting videos / Filming using monopods, tripods, strobes, etc. / Commercial filming by professional photographers and media / Model shooting / Group photo sessions / Filming in wedding costumes or outlandish costumes / Filming against public order and morals / Production of artwork using the museum, etc.

Filming for commercial purposes

Chorakukan offers location shooting under certain conditions. Please contact us by phone or e-mail.
It may take up to one week for us to decide whether or not to photograph and publish your work.
Chorakukan is a tangible cultural property designated by Kyoto City not only for its building but also for its furniture and other furnishings. When photographing, please be extremely careful not to damage them.

Use of Images and Materials

Unauthorized use or reproduction of images and materials owned by Chorakukan is prohibited.
Please contact us by phone or e-mail first if you wish to use our services. We will make a decision after hearing your purpose of use, desired images, etc.
In addition, an "Application for Publication/Data Use" form must be submitted in advance. Please contact us well in advance.